Client Obligations:

In exchange for the Legal Services provided by the Firm, You warrant and represent that You will comply with the following obligations:

  • You must keep the Firm reasonably informed of developments related to the Legal Services, current address, telephone number, and whereabouts.
  • You must promptly respond to requests for documents and interrogatory responses, to appear for examinations under oath, depositions, mandatory or voluntary settlement conference, and court appearances, if any.
  • You must cooperate with the Firm in all aspects as reasonably necessary to prosecute the scope of work contemplated by this Engagement Letter, which includes the requirement that You remain in contact and communication with the Firm throughout the course of Your representation.
  • You must promptly pay the Firm any amounts due as detailed above.

If You do not fully cooperate with the Firm or its staff, fail to be responsive, make unreasonable demands, or otherwise conduct Yourself in a manner that the Firm determines, in its sole discretion, to not be consistent with the Firm’s philosophies and/or standards in handling this matter, the Firm, at its own election, may withdraw from any representation of You.

The Firm has the right to withdraw from representing You if, at any time, in the Firm’s sole discretion, if You: (a) insist upon pursuing any claim or defense that is not warranted under existing law and cannot be supported by a good faith argument for an extension, modification or reversal of existing law; or (b) seek to pursue any illegal course of conduct; or (c) insist that the Firm pursue a course of conduct that, in its judgment, is illegal or prohibited under the Rules of Professional Conduct; or (d) make any material misrepresentation to the Firm about the facts relating to this matter; or (e) fail to comply with any provision of this Engagement Letter; or (f) by any other conduct, make it unreasonably difficult for the Firm to carry out its employment. In the event the Firm seeks to withdraw as Your attorneys for any of the reasons listed above, You will sign any documents necessary to authorize it to do so.

You acknowledge that failure to pay for Legal; Services, including costs and expenses incurred by the Firm, when due, is good cause for withdrawal from this matter. You acknowledge that the Firm shall be paid for all Legal Services rendered and all outstanding costs and expenses for Legal Services provide up to the date the Firm withdrew.

Client Rights:

You have the right to discharge the Firm at any time by giving written notice to the Firm. Upon receipt of written notice discharging the Firm, the Firm, will provide no further Legal Services to You. You understand that, if discharged, the Firm will assert a right to payment for all outstanding attorneys’ fees earned (at the Firm’s then-current billable rates) and all litigation costs and expenses incurred up to the date the Firm was discharged. Whether the Firm withdraws from representing You, or You discharge the Firm, the Firm shall have a lien on any money which may be received by it, to the extent of all sums due from You to the Firm.

 

The Firm strives to maintain open and effective communications with its clients, and we welcome Your questions or comments.  From time-to-time, the Firm may give You its opinion as to various issues which may arise in its representation of You. You understand, however, that the Firm makes no warranties or promises as to the amount of recovery, if any at all, or as to the outcome of this matter, and You acknowledge that no such warranties or promises have been made to You. The Firm also makes no warranties or promises as to the amount of fees, expenses or costs to be incurred in this matter. As with all business matters, there is NO GUARANTEE as to the outcome and You may not be in any better a position than You are in today, while incurring our fees, costs, and expenses. You further acknowledge that litigation and/or arbitration may take unexpected turns and risks, and that, despite the exercise of the Firm’s skills and judgment, no specific outcome or recovery can be predicted.

Preservation of Evidence, including Electronically Stored Information (ESI) and
Social Media Notice
:

You are hereby notified that ESI and all evidence related to your matter residing within the technology infrastructure and information assets of Nature’s Office LLC may contain evidence critical to your legal representation, including your claims and defenses. You are hereby advised that your direct assistance is required to ensure that ESI is safeguarded and preserved, facilitating upcoming investigative and discovery procedures. Your legal matter necessitates that ESI within computer systems, removable electronic media, and other electronic devices owned and/or operated on behalf of Nature’s Office LLC in the performance of [Business Process] be entirely preserved. Sources of electronic information that must be preserved may include, but are not limited to, electronic documents, email and electronic correspondence, social media and marketing posts, blogs, images, all electronic images and graphics, deleted files, spreadsheets, databases, system usage logs, Internet history and cache files, as well as enterprise user information, such as contact lists and calendars. Failure to take all reasonable steps towards preserving all evidence including electronic information will damage Your case, our ability to provide Legal Services, and result in severe penalties against you and Nature’s Office LLC such as dismissal or diminishment of Your claims and/or defenses. Please be sure to take immediate action in preservation of all such evidence, including the institution of a companywide Litigation Hold on any automatic deletion of ESI and notice to all potential custodians of their preservation obligations. Please let us know immediately if you need assistance in this regard.

A.Y. Strauss
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